Last Updated: January 2026

1. Introduction

Linda Dent (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data when you use our website https://lindadent.com/, contact us, or book consultations. This Privacy Policy explains how we collect, use, store, and share your personal information in compliance with the EU General Data Protection Regulation (GDPR) and UK GDPR (GDPR as retained in UK law).

2. Data Controller & Contact

Data Controller: Linda Dent
Registered in: Albania
Email: info@lindadent.com

3. Data We Collect

We may collect personal information you provide directly (e.g., via contact forms, appointment requests, WhatsApp messages) including:

  • Name

  • Email address

  • Phone number

  • Country of residence

  • Optional health details you choose to share for treatment planning

We also automatically collect technical information when you visit the site, such as IP address, device/browser type, pages viewed, and website interaction (via cookies).

4. How We Use Your Data

We process your personal data for lawful purposes including:

  • Responding to enquiries and appointment requests

  • Providing dental information, consultation, and treatment planning

  • Organising travel coordination support for international patients

  • Improving our website and services

  • Complying with legal and regulatory obligations

5. Legal Basis for Processing

We rely on one or more of the following legal bases to process your data:

  • Contract performance – necessary to provide booked treatments

  • Legitimate interests – improving and securing the website

  • Consent – where required (e.g., marketing communications)

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and support marketing. Cookies may be:

  • Strictly necessary (required for website function)

  • Performance & analytics (e.g., Google Analytics)

  • Marketing & tracking (e.g., Meta Pixel)

You can accept or reject non-essential cookies via the cookie consent banner.

7. Data Sharing

We may share your data with:

  • Service providers who support our site (hosting, CRM, analytics) under data processing agreements

  • Third parties if required by law or to protect legal rights

We do not sell your personal data to third parties.

8. International Transfers

Because we operate from Albania and serve international patients, your data may be transferred outside your home country. We implement appropriate safeguards to protect such transfers in accordance with applicable laws.

9. Data Retention

We retain personal data only as long as needed for the purposes described (e.g., consultation and treatment planning), or as required by law. After that, data is deleted or anonymised securely.

10. Your Rights

Depending on your location, you have rights to:

  • Access the data we hold about you

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent where we rely on it

  • Data portability

To exercise your rights, contact us at info@lindadent.com.

11. Security

We implement reasonable technical and organisational measures to protect your data. However, no system is entirely risk-free, so please take care when submitting sensitive information online.

12. Changes to This Policy

We may update this policy. The latest version will be posted here with an updated effective date.